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Privacy Policy & Communication Consent for Nurses

When you sign up to become a member of Scrubs Nursing Agency, you acknowledge and agree to the collection, use, and management of your personal information as outlined below. This policy is in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Spam Act 2003 (Cth).

1. Collection of Personal Information

Scrubs Nursing Agency collects personal information from you for the purpose of:

• Managing your membership and employment opportunities

• Communicating shift availability and contract offers

• Providing important updates about compliance, onboarding, and agency processes

• Sending payroll, rostering, and support information

• Offering relevant education, training, and promotions related to your profession

Information collected may include your full name, contact details (including mobile number and email), qualifications, employment history, compliance documentation, and banking details (for payroll purposes).

2. SMS and Email Communication Consent

By signing up as a nurse member, you consent to receive SMS and email communications from Scrubs Nursing Agency. These may include (but are not limited to):

• Shift alerts and booking opportunities

• Contract offers and updates

• Important reminders (e.g., onboarding, documentation, vaccinations)

• Agency news, system updates, and service changes

• Promotions, training, or relevant offers for health professionals

We will only send you communications that are relevant to your professional engagement with us. Message frequency will vary based on your activity and preferences.

You may opt out of SMS at any time by replying STOP to any message. You may unsubscribe from email communications using the unsubscribe link provided or by contacting us directly.

3. Message and Data Rates

Standard message and data rates may apply depending on your mobile service provider and plan.

4. Data Storage and Protection

Your personal information is stored securely, and we take all reasonable steps to protect it from misuse, interference, loss, or unauthorised access. Only authorised personnel will access your data for the purposes of agency operations.

5. Third Parties

Scrubs Nursing Agency does not sell or rent your personal information, including your mobile number, to third parties for marketing purposes. Your data may be shared only with relevant health organisations (e.g., NSW Health) or service providers required to facilitate your contracts and compliance, in line with our legal obligations and agency functions.

6. Access and Updates

You have the right to access and update your personal information at any time by contacting our team.

7. Complaints and Questions

If you have concerns about how your personal information is handled, you can contact us at info@scrubsnursingagency.com.au. We will address your complaint in accordance with our privacy complaints procedure.

Terms of Service – SMS Communications

By opting in to receive SMS communications from Scrubs Nursing Agency, you agree to the following terms:

1. Consent to Receive SMS

By providing your mobile number, you consent to receive SMS messages related to:

• Promotions and campaigns

• Service updates and booking alerts

• Reminders and follow-ups related to your engagement with our agency

2. Message Frequency

SMS messages are sent as needed, based on your interactions and preferences. We do not send unnecessary or unrelated communications.

3. Charges

Message and data rates may apply depending on your mobile carrier and plan. Scrubs Nursing Agency is not responsible for any charges incurred.

4. Opt-Out Process

To unsubscribe from SMS communications, reply STOP at any time.

5. No Third-Party Use

Your mobile number will not be shared, sold, or rented to any third party for marketing or commercial purposes.

6. SMS Delivery Disclaimer

We strive to deliver all SMS messages promptly, but we are not liable for delays or failures due to factors outside our control, including mobile network issues.

7. Updates to Terms

We may update these Terms from time to time. Continued use of our SMS services after updates implies your acceptance of the revised terms.

8. Contact Us

For any questions or concerns regarding these Terms or your SMS preferences, please contact us

Privacy Policy for SMS Communications

At Scrubs Nursing Agency, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and manage your mobile number and SMS communication preferences.

We respect your privacy. Your mobile number will never be shared, sold, or rented to third parties for marketing purposes.

By providing your mobile number, you agree to receive SMS communications from us, which may include:

• Promotions and special offers
• Alerts about service updates
• Reminders and notifications relevant to your interaction with us

You will receive messages only when necessary to provide updates, alerts, or information relevant to your account or preferences.

Message and data rates may apply depending on your mobile carrier and service plan.

You can opt out of SMS communications at any time. To unsubscribe, simply reply STOP to any message you receive from us.